com. Unplanned Outage Affected Services: Internet Work Order: 305156 Created by Christophe Do Description. au. Here's a look at your consumer rights. Unexplained opticomm outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376). What is an outage?An outage is a service interruption that is affecting multiple customers. The email will also inform you of the dates and times given to us by NBN for the outage. Please migrate to our new portal: Partial outage for Iluka, WA Advisory Title: Partial outage for Iluka, WA. Frontier Networks services - no known area outages. com. UPDATE: Services have been. Update 12:53 - Services. November 2022!. January 2023!. Cheap crap and ultra poor service to boot. 99. User reports indicate no current problems at Opticomm. There is lots of packet loss during. It is up to the service providers to. [Update 18:20] - Urgent maintenance to be implemented which will affect most users in this estate for up to 10mins to resolve this issue. This is usually in your garage or just on the outside of your property. 22, 08. This is called the Opticomm Ultra Fast internet plan. From 4 May 2023, FuzeNet has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. Internet and Phone Mobile Help and Support . We work to provide the best nbn® experience for you. Been with this network for. Closed. Mobile . Signing up with an RSP now will not change that, I've lived in an Opticomm estate for nearly 12 years and nobody has NBN. Unplanned outageA message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party. Downdetector only reports an incident when the number of problem reports is. A faulty Ethernet cable can result in connectivity issues. Opticomm have posted another outage notice, for some reason I can't paste the link. OptiComm advises of a potential Freeview outage for Dawesville, WA. User reports indicate no current problems at Opticomm. 866-347-4784. #3785837 Opticomm Outage in VIC. Select plan. We have had on going issues with Uniti and ISP Opticom for multiple months with drop outs of internet service. At OptiComm it is important that we keep everyone informed of our network status. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. Its now Nov 23 and they are still attempting to charge me for their Broadband Service. Network Help & Outages. The builder did not provide a conduit when they subdivided the block, but have finally run it to the garage side of the house. Normally the larger the red dots are in the outages and problems map, the more likely that OptiCom is down right now. Opticomm outages reported in the last 24 hours. I can’t wait to move away from leaptel personally. Unexplained opticomm outage. Uniti Group (Uniti) is a ~$4bn digital infrastructure and solution provider. If you need assistance with this, please email support@swoopbroadband. Leaptel is proudly 100% Australian-owned and Melbourne-based. 10-11. Important things to know. Please migrate to our new portal: is aware of the network fault and is investigating. Personal Business Enterprise and Government Wholesale . A contractor has. Startdate: Mon, 23. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. See all reviews. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. The event titled Unplanned outage in Gungahlin, ACT starts on Tue, 13. This is currently under investigation. . This may be impacting both Internet and telephone services and is currently under investigation. This will affect all Internet and TV services. Unlimited10020. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. Report a TV fault. It will often be inside of cream or grey plastic case. * OptiComm outage notification system - I was responsible for designing, developing and testing this fully automated system for AussieBB. End users may experience intermittent interruption to Internet and telephone services. Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. AussieBB will give you as much info as they can but Opticomm doesn't always give the best communication. The email will also inform you of the dates and times given to us by NBN for the outage. Affordable prices. OptiComm advises there will be a planned outage for Aveley, WA. The event titled Unplanned outage Biggera Waters Harbour Quays (QLD) starts on Wed, 21. This has been escalated for urgent investigation. You can. SUPPORT 1300 847 201 SALES 1300 899 303. Outages & maintenance. Opticomm faults can last weeks; depends on the work required. OMCI success. For any further information or support call us on 1300 665 575. (Fibre) Exetel support site posted the outage but seems like there is nothing they or users this area can do as the message says Opticomm has begun activities to restore the network and will provide an update shortly. data. See full terms and conditions here. You and your current party Leader David Littleproud, have just realised that phone services are ridiculously poor in rural areas. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. au. There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer. Open to changing providers and just looking for some feedback on people’s experience of recommendation. Measures to restore internet services for customers with power are being looked into. They build, operate, and maintain their own fixed line telecommunications network. You connect to it via ethernet cable, not DSL cable. At our core, Uniti is committed to delivering a superfast, future-ready. First the hack, then the outage. The estate may periodically lose services due to power works and the capacity of. 00 Where: Melton West Category: Service Restored Work Order: 317427 Created by Sally Shirazi Description. National Broadband Network, NBN outages reported in the last 24 hours. Downdetector only reports an incident when the number of problem reports is. Took them 17 hours in the first place to even acknowledge the fault in the. Normally registered. For residents and businesses within an Opticomm connected community to get connected you’ll need to contact your preferred service provider and choose a plan to suit your needs. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. However the outage wasn't showing on the Activ8me web site, I called Activ8me and they didn't know about the outage. Opticomm. - Someone to contact Opticomm for an explaination of outages (not dropouts). A faulty Ethernet cable can result in connectivity issues. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. With full shutdown of this portal to occur on 01/02/2023. The typical pattern instead is to create a subtask and create approvals on the subtask. Opticomm is aware of a network disruption in this estate. Click “Edit” within that subsection. They build, operate, and maintain their own fixed line telecommunications network. User #568114 1233 posts. Activ8me Customer Care. Details Update: 13/12/2022 09:30 ACDT: An unplanned outage occurred at 2:35AM ACDT. They build, operate, and maintain their own fixed line telecommunications network. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. 9. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". This is currently under investigation. enddate=='0000. Opticomm is currently investigating the outage. [Update 17:00 pm]: service restored. This has been escalated and we will provide an ETR as soon as possible. Harbour ISP is now Uniti Internet. Please migrate to our new portal: Unplanned outage at Melton South, VIC Advisory Title: Unplanned outage at Melton South, VIC. Leaptel offers the fastest internet speeds in the business. Follow up on an existing enquiry Ask any questions about getting connected to our network Report damage to property of Opticomm Networks Report a TV fault Opticomm outages reported in the last 24 hours. Next update will be provided shortly. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers. We will update this post as updates become available. The event titled Foxtel outage in Glenfield, NSW starts on Wed, 3. Report a Problem. I moved out of my house in June 23 and cancelled my contract with Origin Broadband. Unplanned outage in Butler, WA. Here you can find all the event notices that may affect your internet service with iiNet. Yarrabilba · February 14, 2019 · INTERNET OUTAGE. Further updates will be provided shortly. OptiComm (Internet Service Provider): 3. Opticomm actually has less outages and often better throughout due to the smaller customer base. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. - A new power adaptor for the Opticomm MNG-5100 cable modem. UPDATE: 09/12 23:30: The outage has been confirmed to be caused by a fibre break in the backhaul providers network. These cables are made up of a combination of optical fibre and coaxial cables. There are two types of outages: Planned outage. The estimated restoration time unknown at this time. Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. The following Estates are able to acquire FttH services:Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Aussie Broadband offer 1000/50 on NBN on some FTTN and FTTC networks via HFC, however the bandwidth is still shared with the node, meaning you might get at best 75-80% throughout. Mobile. - A contact phone number for a Perth based contact. Visit official website. Here are the latest updates: According to one user on Whirlpool, the problem affects all Exetel customers on Optus 4G. If you're in an OptiComm serviced area, get connected with Occom. *Offer ends 11:59pm AEDT 10/12/2023. We’re passionate providers of fast, reliable internet 24/7, backed to the hilt by expert advice and great customer service. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. The event titled Unplanned JNSP Outage starts on Tue, 10. Ask a question about OptiComm in Internet Service Providers. Here you can find all the event notices that may affect your internet service with iiNet. With full shutdown of this portal to occur on 01/02/2023. It is common for some problems to be reported throughout the day. Sign up now. Opticomm operates the network on a wholesale only, open-access business model where service providers are given open and equitable access to supply services to the premises within this community. Forgot Account? I live in the Harpley estate in Werribee, Victoria. 50 Enddate: Thu, 12. comIf you are moving into a new home or business that is connected to the OptiComm fibre network, you can find out how to get connected to the internet, phone and other services here. com. Issue/s: If either the PWR or PON indicator light is not GREEN. This is under investigation. Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. 88. I have a problem with Opticomm. We are proud of our. last updated – posted 2016-Oct-26, 10:54 am AEST posted 2016-Oct-26, 10:54 am AEST. Been with this network for. MyAussie, Your Way. Further updates will. It's now 48 hrs. Your service may be completely offline or work intermittently during the outage. Opticomm is aware of a network disruption impacting internet services for some customers and is currently. You can subscribe to alerts in the top right. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. com. The email will also inform you of the dates and times given to us by NBN for the outage. Action: Report a TV fault to the Opticomm Free-to-air TV support team. Have tried direct ethernet with no help. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. Opticomm is aware of a network disruption impacting internet services and is currently investigating. 1300 880 905. 05-21. Outages Frequently Asked Questions Outage durations can vary depending on how large the outage is and what caused it. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. This is under investigation and is reported to be impacting all services. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). May 2022 23. Social media. Log In. 7Mbps. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Further updates will be provided shortly. Our Opticomm fibre broadband connection uses Fibre to the Premises (FTTP) technology. The event titled Planned Outage for Aveley, WA starts on Mon, 14. net. We are proud of our network and its reliability, we are confident in publishing the live up to date Network status information. They build, operate, and maintain their own fixed line telecommunications network. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. We’re on your wavelength. The customer service was so good it actually shocked me. *Valid only for new nbn subscribers for the first 6 months after signup. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Degradation - listed services degraded, intermittently unavailable or partially unavailable. Update 14:17 - Our technicians were not able to resolve the issue, this has been escalated to the backhaul carrier. OptiComm wishes to advise there is currently an unscheduled outage impacting internet and phone services in this estate. 88 /mth*. If you are still offline after power cycling, you can check OptiComm network outages page here. January 2023! Please be aware no support will be available for this portal after 31/12/2022. November 2022!. com. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. Written by Sarah Edwards, Communications Officer. Life’s about to get a whole lot better. Hi, are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but. Browse. Find information about how to contact Opticomm. Get Connected · OptiComm End User Portal - powerappsportals. Streets impacted: Lightsview Avenue, Webb Street. We tell you when your favorite services are down or having problems. OptiComm wishes to advise that there is currently an unplanned outage at Blake's Crossing, SA. Fibre To The Home (FttH) is available at more and more locations. Service Providers. ETA 15 minutesOptiComm Ltd - OptiComm Ltd - Archive. By selecting Accept all, you consent to our use of Cookies. 59 Where: Category: Unplanned Outage Affected Services: Internet Work Order: 327862 Created by Tom Fitzgerald Description. This is affecting phone and internet. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. Upcoming System Status until 13/11/2023 8:48:18 PM. 3. December 2022!. Archive View Return to standard view. Unlimited data. OptiComm has flagged its approval of a renewed acquisition offer from Uniti Group valuing the target company at roughly $610 million. We offer you better. Exchange Location: The Fifth Apartments (TFIF) Postcode: 3000 State: VIC Country: Description. This is under. Opticomm is very limiting. Although this is an Opticomm outage, I feel like iiNet/Internode are sitting on their hands a bit on this (I may be wrong). Typical evening speeds (7PM–11PM): 600Mbps Download. To access the new portal for RSPs, please log in with your username and password. UNITI BROADBAND OPTICOMM Important information about Uniti s Broadband Opticomm network and speed THE 25 THE 50 THE 100 THE 250** THE 1000** TYPICAL EVENING SPEED 24. . ISP Representative reference: whrl. - A phone call from a. Issue first reported to Opticomm 2 months ago - straight after we paid the $300 connection fee and as of today we still don't have a usable, stable connection. "OptiComm wishes to advise that there may be a degradation of internet and phone services duefibre cut in thebackhaul link. Whether that be a short five minute one, or in excess of an hour. 89. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. TPG Group. Harbour ISP connects your homes and businesses to Super-Fast broadband. These are being urgently investigated. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Iinet tends to blame opticomm and vice versa. onsale. Uniti Internet is a part of Uniti Group Ltd. 9:00 am - 9:00 pm. Unplanned Outage Affected Services: Freeview Work Order: 330151 Created by Christophe Do Description. au or call us on 1300 66 55 75. Opticomm is aware of a network disruption impacting some services and is currently investigating. Received optical power is normal. January 2023! Please be aware no support will be available for this portal after 31/12/2022. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. Update: There was a hardware issue. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. NBN outages and problems in Jordan Springs, State of New South. 1 out of 5 stars from 60 genuine reviews (page 2) on Australia's largest opinion site ProductReview. Business. (Resolved) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers. Praxos. [Update 14:36] Technicians have arrived on site and are investigating further. The Home Superfast plan has top download speeds up to 250Mbps (megabits per second) and t. I can’t wait to move away from leaptel personally. 2. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. 1. Aussie Broadband outages reported in the last 24 hours. Updates will soon to follow. 2022. Any recent network issues or scheduled maintenance that may affect your service are added and updated below. the Opticomm website is down and iinet website says: "SUMMARY OF UPDATES 2015-01-25 18:24 : Our network partner. Operating services. Update 18:00 - This has now recovered. End Date & Time: 2017-02-17 10:00:00. You’ll need to rely on your mobile phone to make calls in this situation. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. After diagnosing issue with Dave (technical support team), it turned out that there was a defective EERO device. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. Ask computer networking questions and get answers ASAP. Hi WP Opticomm customers in the areas of Yarrabilba, Woodlands & Stoneleigh have been disconnected from the internet. Don’t wait for theOptiComm is available at your address. With OptiComm we’ve had 4-6 unplanned outages in approximately 6 months and we’ve never heard anything from them or relayed through AussieBB. The main difference between OptiComm and the NBN is the provider. With full shutdown of this portal to occur on 01/02/2023. For as much as people (rightly) bitch and whine about NBN, the amount. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. Opticomm technicians are en router to the site. This is under investigation. Bundled with Internet. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. [Update 14:48] Services have been restored. Opticomm is currently investigating the outage. Social media. Social media. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration works. Activ8me Opticomm Fibre (Internet Service Provider): 2. Further updates will be provided shortly. is now part of. Unplanned outage Woodgrove VIC. One minute they'd be suggesting it was one issue next it was something totally different. $149. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. Tell iPrimus that this is a churn or if you are happy, activate the service on a second port and this needs to be noted and sent to OptiComm to action properly on your behalf. We're proudly owned by a consortium of highly regarded digital infrastructure investors, led by HRL Morrison & Co, Brookfield Asset Management and Commonwealth Superannuation Corporation. Took them 17 hours in the first place to even acknowledge the fault in the first place. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. Telstra. 88 /mth* for 6 months, then $89. If there is no known outage, check the OptiComm ONU device. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. With full shutdown of this portal to occur on 01/02/2023. Date: Tue, 13. OptiComm is a leading provider of fibre network solutions in Australia. . For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Occom team monitored and reported the outage to LBNCo at the earliest stage. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. June 2022! Please be aware no support will be available for this portal after 31/12/2022. 1 out of 5 stars from 352 genuine reviews on Australia's largest opinion site ieatwords. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Nice pickup, did not notice it said Opticomm not OPENetworks until you pointed it out. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. Opticomm Brisbane. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 All Check our network status map to see if there's an ongoing outage in your area. Correction: this is an unplanned outage. October 2021 09. Charlie Flowers. Update 16:45 - Fiber break is confirmed, on site technicians are currently in the process of repairing. There were 6, although looking today looks like a 7th has been added that offer services in Opticomm estates in Victoria, iiNet, Internode, Exetel, iPrimus, Clear Networks, Fuze Connect and now activ8me. OptiComm advises there is currently an unplanned outage for Woodgrove, VIC. This will give the connection a fresh start. au. Gmail. This has been escalated for urgent investigation. Choose from speed tiers of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and all the way up to 1,000 Mbps . Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. This is under investigation. A group for Opticomm Australia (Fibre Internet) customers to discuss issues with their internet connections. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. The event titled Unplanned Outage LR90 starts on Tue, 17. Last 12 Months. Downdetector only reports an incident when the number of problem reports is significantly. Hospitals, homes, businesses and transport services were hit by an Australia-wide Optus blackout on Wednesday. For troubleshooting see the Support pages. The access connection type will use either IP over Ethernet (IPoE) or Point to Point over. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. Transitions will happen progressively on an area-by-area basis, based on its. Crap service. 100 Mbps. Unplanned Outage Description An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control. If you're in an OptiComm serviced area, get connected with Occom.